Urgent Eye Care

Immediate Eye Care: Urgent Relief for Eye Conditions in Westlake Village 

Experiencing an eye emergency or sudden discomfort?

Experiencing an eye emergency or sudden discomfort? Luxer Eye, nestled within Luxer Urgent Care in Westlake Village, CA, provides specialized, prompt, and compassionate urgent eye care. Don't settle for general urgent care when your vision is at stake. Our dedicated approach ensures you receive the right diagnosis and the most effective treatment plans from the moment you arrive. 

📞 Call Us: (805)410-4203

Why Choose Luxer Eye for Urgent Eye Care?

• Expert Eye Doctor Care: Urgent eye care is provided by Dr. Pegah Alexandra Raven, O.D., an experienced eye doctor dedicated to diagnosing and treating urgent eye problems accurately and effectively from the first visit, including complications related to contact lens wear.

• Same-Day & Next-Day Appointments: Urgent eye concerns are prioritized. Enjoy priority same-day or next-day appointments for conditions like red eyes, styes, eye injuries, flashes, or floaters. Walk-ins are also welcome for immediate urgent symptoms.
• State-of-the-Art On-Site Diagnostic Technology: Advanced equipment is utilized for precise eye examinations, including microscopy, accurate pressure checks, and detailed dilated retinal evaluations. This ensures comprehensive assessments and prompt treatment, such as foreign body removal and bandage contact lens applications.
• Unhurried, Thorough Examinations: Dedicated time is spent listening to concerns, conducting careful examinations, and clearly explaining the diagnosis and treatment plan, ensuring patients leave with confidence and understanding, not feeling rushed.
• Luxury Setting, Urgent Care Speed: Experience a serene and high-end clinic environment within LUXER Urgent Care, combining efficient, fast service with a comforting and caring atmosphere. Patients will feel cared for the moment they arrive, with minimal wait times.
• Transparent & Simple Billing: Medical insurance is billed directly for eligible urgent eye problems. For vision services like refractions and contact lens evaluations, clear, upfront cash pricing is offered. HSA/FSA are always welcome. Contact us to learn more about insurance and cash options or visit the Pricing & Insurance page.

📞 Call Us: (805)410-4203

Urgent Symptoms We Treat Today

• Red Eye & Pink Eye: Itching, pain, or discharge.
• Contact Lens Related Problems 
• Stye & Chalazion: Painful eyelid bumps or swelling.
• Corneal Abrasion & Foreign Body: Eye scratches, Superficially embedded dust/metal, or a gritty sensation.
• Flashes & Floaters: Sudden new flashes of light, a "shower" of floaters, or a "veil" in your vision.
• Eye Allergies: Itchy, watery, puffy eyes, and other allergic reactions.
• Contact Lens Complications: (including corneal ulcers, irritation, lost or stuck lenses, and infections
• Other Urgent Eye Conditions: Eye infections
• Contact Lens Complications
  • Corneal Ulcers: Open sores on the cornea often linked to contact lens misuse or contamination, characterized by pain, redness, discharge, and possible vision changes. Prompt diagnosis and antibiotic treatment are crucial to prevent permanent vision loss.
  • Lost or Stuck Contact Lenses: When a contact lens is difficult to remove or cannot be located, it can cause discomfort, irritation, or abrasion. The practice can safely remove the lens and examine the eye for any damage or infection.
  • Contact Lens Related Acute Red Eye (CLARE): Inflammation and irritation typically resulting from overwear, particularly overnight wear

📞 Call Us: (805)410-4203

What to Expect During Your Urgent Eye Care Visit

1. Swift Triage: A quick assessment by phone or at check-in ensures patients are routed to the appropriate eye care visit.
2. Focused, Unhurried Exam: Receive a thorough, unhurried exam with the experienced eye doctor. Testing is kept simple, focusing only on what's necessary for an accurate diagnosis.
3. Clear Treatment Plan: Walk out with a clear, actionable plan, including  treatment, home care instructions, and precise return precautions to ensure optimal recovery.
4. Follow-up Only if Needed: Follow-up appointments are scheduled only if required, with a clear explanation of the timing and reasons for further evaluation.
5. Efficient Visit Time: Typical time in the clinic is 20-40 minutes, depending on the complexity of the urgent eye problem.

Insurance & self-pay options

• Medical Insurance: Medical insurance is billed directly for eligible urgent eye problems such as red eyes, injuries, inflammation, flashes/floaters, diabetic exams, and glaucoma suspects.
• Self-Pay Options: If you prefer not to use insurance, a Good Faith Estimate is provided before care, and a superbill is provided upon request for out-of-network reimbursement. HSA/FSA are welcome for all services.
• Vision-Only Services: Refraction (glasses prescriptions) and contact lens evaluations are cash services with transparent pricing. Please see the Pricing & Insurance page for details.

📞 Call Us: (805)410-4203

When to come here vs. ER

• Come to Luxer Eye Today for: Red or painful eye, stye or eyelid swelling, suspected corneal abrasion, flashes/floaters, eye allergies, contact lens related issues (including lost lenses, stuck lenses, pain, or suspected infection like corneal ulcers), or diabetic eye checks
• Go to the ER Now for: A severe eye injury with penetrating trauma, a chemical burn needing immediate irrigation, sudden vision loss with a dark curtain, or severe eye pain accompanied by nausea/vomiting.
• If Unsure, Call Us: If you're uncertain whether to come to Luxer Eye or go to the emergency room, don't hesitate to call. Symptoms will be triaged on the spot, and you will be guided to the most appropriate care.

Frequently asked questions (FAQs)

• Will I be seen today for an urgent eye issue in Westlake village? Yes! Same-day and next-day slots are reserved specifically for urgent eye symptoms like red eye, injuries, flashes/floaters, and more. Call [Phone Number] or book online now.
• Will my urgent eye exam be rushed at Luxer Eye? No. Ample time is scheduled to ensure a thorough examination and address all questions, providing a confident and informed understanding of the diagnosis and treatment plan.
• Will my eyes be dilated during an urgent care visit? Only if clinically necessary for accurate diagnosis or your safety. The reasons for dilation will be explained beforehand.
• Can I use my medical insurance for urgent eye care at your clinic? Medical insurance is billed directly for eligible eye conditions requiring urgent care. A superbill can be provided for out-of-network reimbursement if needed.
• Can I wear contacts after my urgent eye visit? It depends on your diagnosis. Many eye problems require a brief break from contact lenses to promote healing. Your eye doctor will provide specific guidance based on your condition.
• What should I do if a chemical gets in my eye? Flush the eye immediately with clean water for at least 15 minutes and seek emergency medical attention. Call if you need guidance on the best course of action.