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Experience the difference of compassionate care from board-certified ER physicians, with short waits and convenient on-site diagnostics for your urgent needs in Westlake Village and beyond.
Why Choose Luxer Urgent Care?
At Luxer Urgent Care, we understand that when you need medical attention, you want expertise, convenience, and a comfortable environment. Here's why we stand out:
- ER-Physician Expertise, Closer to Home: Unlike many urgent care centers, every patient at LUXER is seen by a board-certified ER physician. This means you receive the same high-level decision-making and advanced clinical skills you'd find in an emergency room, delivered in a calm and comfortable clinic environment.
- Thorough & Personalized Care: We dedicate ample time for each visit, ensuring a comprehensive examination, clear communication, and personalized treatment plans.
- Advanced On-Site Diagnostics: We minimize delays by providing essential diagnostics right here. Our facility includes on-site X-ray for suspected fractures, dislocations, and other bone injuries, lab testing for wound infections or other concerns, and EKG and ultrasound capabilities when appropriate, ensuring a faster path to diagnosis and treatment.
- Comprehensive & Compassionate Care: We believe in thoroughness, not rushing. Our team takes the time to listen, conduct a careful examination, and clearly explain your diagnosis and treatment plan.
- Seamless Specialty Support & Referrals: Beyond immediate care, we offer in-house specialty support like our LUXER Eye Clinic for same-day eye injury care. When specialized follow-up is needed (e.g., orthopedics, hand therapy, plastics), we facilitate quick and appropriate referrals to trusted specialists.
- Simple & Transparent Billing: We accept most major medical insurance plans for eligible visits and welcome HSA/FSA. Self-pay patients will receive a transparent Good Faith Estimate before care begins, ensuring no surprises.
What we treat (at a glance)
We provide urgent care for a wide array of conditions, ensuring comprehensive and prompt treatment:
- Acute Injuries: Cuts/lacerations, sprains/strains, possible fractures, minor burns, puncture wounds, foreign body (skin/eye), work/sports injuries.
- Common Illnesses: Fever, flu/COVID, sore throat, ear pain, sinus infection, bronchitis/asthma flare, pneumonia, UTI, rashes, shingles, pink eye.
- GI & Dehydration: Nausea/vomiting/diarrhea, abdominal pain triage, IV fluids when appropriate.
- Allergies & Bites: Seasonal allergies, hives, mild allergic reactions, insect/animal bites.
- Medication Needs: Short bridge refills when clinically appropriate, travel medicine, vaccines (as available).
>>> If your symptoms suggest a life-threatening emergency, call 911 or go to the nearest emergency room.
On-Site Diagnostics:
At LUXER urgent care you benefit from the convenience of on-site diagnostic and treatment services:
- Lab Testing: Rapid flu/COVID/strep, urinalysis, pregnancy, glucose, CBC/CMP/lipids, kidney function, coagulation, Gastrointestinal and respiratory pcr panel.
- Imaging: X-ray for suspected fractures/pneumonia; ultrasound for point-of-care needs (as available).
- EKG: Chest symptoms, palpitations, or pre-op baseline.
- Ultrasound
- Procedures: Laceration repair (stitches/skin glue), splinting/bracing, wound care, foreign body removal (when appropriate), nebulizer treatments, IV fluids, ear wax removal.
Explore our specialized urgent care services
- Acute Injuries: Same-day evaluation, X-ray/splinting, and wound repair. Explore & Book.
- Adult Urgent Care: Fevers, infections, migraines, asthma flares, GI issues, and more. Explore & Book.
- Geriatric Urgent Care: Senior-friendly care with EKG/labs on site and careful medication review. Explore & Book.
- Pediatric Urgent Care: Kid-focused exams for fevers, ear/throat infections, injuries, and rashes. Explore & Book. (Age eligibility varies by condition; call if unsure.)
- Surgical Clearance: Same-/next-day pre-op clearance with H&P, EKG, and labs; results sent directly to your surgeon. Explore & Book.
What to expect today
- Rapid triage on arrival or by phone to ensure you are routed correctly.
- Physician evaluation with only the necessary tests.
- Diagnosis & treatment the same day (prescriptions e-sent to your pharmacy).
- Clear after-care instructions and return precautions, plus assistance in scheduling any follow-up appointments.
Typical time in clinic: 30–60 minutes, depending on testing and procedures.
Insurance & self-pay
- Insurance: We accept most major plans; copays/coinsurance/deductibles may apply after verification.
- Self-Pay: You’ll receive a Good Faith Estimate before care. HSA/FSA welcome.
- Specialty Add-ons: Some imaging and procedures carry additional fees; we’ll review any costs upfront.
When to use urgent care vs. ER
Come to LUXER Urgent Care for: cuts that may need stitches, suspected sprain/fracture without severe deformity, fever/flu, strep throat, mild asthma flare, UTI, rashes, minor burns, dehydration treatable with oral/IV fluids.
Go to the ER immediately for: chest pain with history of heart disease, stroke symptoms (face/arm/leg weakness, slurred speech), severe head injury, major bleeding, severe burns, serious fractures/deformity, pregnancy emergencies, or severe dehydration/altered mental status.
If you are unsure, please call us – our experienced team can help you triage your injury on the spot and guide you to the appropriate level of care.
Insurance & self-pay
- Insurance: We accept most major plans. Copay/coinsurance/deductible may apply after verification of benefits.
- Self-Pay: A transparent Good Faith Estimate will be provided before services are rendered. HSA/FSA welcome.
- Procedure Fees: Some advanced treatments like complex laceration repair, splinting, or foreign body removal may incur additional charges. We will always review these costs with you upfront.
FAQs
- Do I need an appointment? Walk-ins are welcome; same- or next-day booking can reduce wait times.
- Can you suture cuts and treat fractures? Yes, stitches, skin glue, splinting, and bracing are available; coordinate with orthopedics when needed.
- Do you treat children? Yes, the Pediatric Urgent Care covers common childhood illnesses and minor injuries. (Age eligibility varies; call if unsure.)
- Can you clear me for surgery? Yes, Surgical Clearance visits include H&P, EKG, and labs as required by your surgeon or anesthesiologist.
- What if I need the ER? Luxer Urgent Care will stabilize, coordinate transfer, and send records ahead.
