Chronic Disease Management – Expert Support for Acute Flare-Ups. Managing a chronic disease can be challenging. At LUXER Urgent Care, our board-certified ER physicians, supported by an on-site Endocrinologist, provide rapid, expert evaluation and treatment for acute flare-ups of chronic conditions like diabetes, thyroid disorders, and more, right here in Westlake Village.

Why choose Luxer for acute management of chronic diseases?

• Dual Expertise: ER Physicians & Endocrinologist: This is our key differentiator. You benefit from the rapid assessment and high-acuity decision-making skills of our ER Physicians, coupled with the specialized insight of our on-site Endocrinologist, ensuring a precise and knowledgeable approach to your chronic disease concerns.
• Targeted Treatment for Flare-Ups: We focus on stabilizing acute exacerbations of your chronic conditions, whether it's managing blood sugar fluctuations, addressing thyroid imbalances, or handling sudden blood pressure spikes. Our goal is to prevent complications and help you return to your baseline health quickly.
• Comprehensive On-Site Diagnostics: We offer a full suite of on-site Lab services, EKG for cardiac monitoring, and other diagnostics to provide rapid and accurate assessments of your condition without unnecessary delays.
• Care Coordination for Seamless Transition: We understand the importance of your ongoing care. We provide detailed visit summaries to your primary care physician and specialists, facilitating a smooth transition back to your long-term management plan and ensuring continuity of care.
• Convenient & Patient-Centered: Forget long waits and hospital complexity. Our modern facility and efficient processes are designed to provide timely care in a comfortable environment, minimizing stress during an already challenging time. We accept most major insurance plans and offer clear pricing for self-pay patients.

Chronic conditions & acute flare-ups we address

• Diabetes Management:
  • Acute hyperglycemia (high blood sugar).
  • Mild to moderate hypoglycemia (low blood sugar) requiring immediate intervention.
  • Evaluation of diabetes-related symptoms like increased thirst, urination, or blurred vision.
  • Foot wound evaluation and care to prevent infection.
• Thyroid Disorders:
  • Evaluation of sudden changes in thyroid symptoms (e.g., severe fatigue, palpitations, weight changes).
  • Initial assessment for suspected thyroid storm or myxedema crisis (stabilization and transfer if needed).
  • Addressing concerns related to medication dosage adjustments.
• Hypertension (High Blood Pressure):
  • Evaluation of acutely elevated blood pressure without severe symptoms (hypertensive urgency).
  • Assessment for related symptoms like headaches, dizziness, or chest pain (after ruling out cardiac emergency).
• Respiratory Conditions:
  • Asthma flare-ups (mild to moderate exacerbations).
  • COPD exacerbations (mild to moderate, with symptoms like increased coughing, mucus changes, shortness of breath, needing more oxygen than usual).
  • Evaluation for pneumonia or other respiratory infections in individuals with chronic lung disease.
• Other Chronic Conditions:
  • Acute exacerbations of gastrointestinal disorders.
  • Flare-ups of autoimmune conditions (e.g., inflammatory arthritis).
  • Management of acute pain related to chronic conditions (e.g., sciatica pain).

>>> For severe, life-threatening symptoms associated with any chronic condition (e.g., severe chest pain, stroke symptoms, loss of consciousness, blue lips/fingers in COPD), call 911 or go to the nearest Emergency Room immediately.

What to expect during your chronic condition visit:

1. Prompt Triage & Physician Evaluation: Our team will quickly assess your situation upon arrival. You will then be seen by one of our ER physicians, who will take a detailed history, including your chronic conditions and medications.
2. Targeted Diagnostics: Based on the physician's evaluation, necessary on-site tests (e.g., relevant lab work, EKG, X-ray) will be performed to precisely assess your acute condition and guide treatment.
3. Immediate Treatment & Plan: Receive prompt treatment for your acute flare-up. This may include medication adjustments, new prescriptions, IV fluids, nebulizer treatments, or other interventions to stabilize your condition. Your physician will clearly explain the diagnosis, treatment plan, and next steps.
4. Care Coordination & Follow-up: We will provide you with clear after-care instructions and can send a summary of your visit and treatment to your primary care doctor and specialists, helping ensure continuity in your long-term health management.

Insurance & self-pay options

• Insurance: We accept most major medical insurance plans. Copay, coinsurance, and deductibles may apply after benefit verification.
• Self-Pay: For patients without insurance, we offer transparent pricing and will provide a Good Faith Estimate before services are rendered. HSA/FSA welcome.
• Procedure Fees: Some specialized procedures or imaging may involve additional fees; all costs will be reviewed with you upfront.

When to choose Luxer for chronic care vs. primary care or ER

• You experience a sudden worsening of your chronic condition symptoms (e.g., blood sugar fluctuations, breathing difficulties with COPD/asthma).
• You need immediate evaluation for potential complications of your chronic illness (e.g., foot wound evaluation in diabetes).
• Your primary care physician's office is closed or unable to offer a timely appointment for an acute issue related to your chronic disease.
• You require on-site diagnostics (labs, EKG) for a chronic disease flare-up that your primary care office cannot provide urgently.

• Routine check-ups, preventive care, and ongoing management of your chronic conditions.
• Long-term medication management and adjustments.
• Non-urgent questions or concerns about your chronic disease.

• Severe chest pain or shortness of breath not relieved by medication.
• Signs of a stroke (sudden numbness/weakness, speech difficulties).
• Severe hypoglycemia (low blood sugar) with confusion or loss of consciousness.
• Diabetic ketoacidosis (DKA) or Hyperosmolar Hyperglycemic State (HHS) symptoms.
• Severe COPD exacerbations with blue lips/fingers, confusion, or severe breathing trouble at rest.

FAQs about chronic disease care at Luxer:

• Do patients need an appointment? Walk-ins are welcome. However, booking online for a same- or next-day appointment is recommended, particularly if the condition is stable enough to wait.
• Can the ER physicians refill chronic disease medication? ER physicians can provide short-term bridge refills when clinically appropriate and safe, but ongoing refills should be managed by the primary care physician or specialist.
• Does Luxer Urgent Care offer routine monitoring for chronic conditions? Luxer Urgent Care focuses on acute management. Necessary tests can be conducted during a flare-up, but routine monitoring and check-ups are best done through a primary care provider or specialist.
• How does Luxer coordinate with regular doctors? With patient consent, a detailed visit summary is sent to the primary care physician and specialists to ensure they are informed about the acute visit and treatment plan.